Construction companies and “trades” (i.e. AC, Electrical, etc.) rely heavily on IT to support staff at the jobsite. IT Support Miami provides the enterprise grade solutions to allow secure remote resource access to key software and data.

  • Remote Desktop Services
  • Remote access from any device including tablets and smart phones
  • Sage and QuickBooks Construction ERP Experts
  • Document and Photo storage and management
  • Disaster recovery and archival
  • Email and job scheduling


IT Support Miami is the city’s leading Level 3 IT firm with over 16 years in business. We deliver Enterprise level solutions to companies in the Aerospace, Logistics, Health Care, Property Management, Construction, and Professional Services.
A contractor client with 35 employees, 2 Administrative Offices and more than 3 jobsite trailers needed help to completely rebuild their IT systems. With 3 Physical Servers and 4 Virtual Servers, the complexity of their systems was too much for a single IT person to manage.

IT Support Miami provided true enterprise design, implementation and ongoing support. The construction business was moved to a Microsoft Exchange Server. The jobsite trailers were connected via VPN for more secure networking and we also implemented Sage Timberline ERP and Oracle Primavera. We automated user policies, provided remote desktop services to resolve any issues on sites, implemented PBX with VoIP to jobsites and 2nd office. We also helped with the selection and implementation of large format printers and plotters.

All of their information was carefully backed up in the cloud and on other data failover sites. We provide Managed IT Services to keep their new systems running with minimum downtime.

IT Support Miami is proud to offer our clients Enterprise Level 3 IT Support. Our clients can have the peace of mind that our techs can handle the most complex IT projects. In fact, many of our customers are other IT companies that outsource Enterprise Level 3 IT projects to us.

Managed IT

Enhance the reliability and efficiency of your company through our managed IT Services.

IT Support Florida Services

Server and Computer Management
Microsoft Active Directory
Networks and Mesh IT
Remote Desktop Services
Instant Tech Support


Let IT Support Miami guide you in selecting and implementing the best software to run your business smoothly.

IT Support Florida Services

Construction ERP
MS Project
Oracle Primavera
On-Screen Takeoff
Foundation Software
Microsoft Office 365
Google for Business

Cloud Computing

Take advantage of more computing power with less. Discover the world of Cloud Computing.

IT Support Florida Services

Instant Server On-Boarding
Cloud Backup and Disaster Recovery
Virtualized Environments
Failover and Redundancy

Managed Security

Don’t fall victim to security breaches. Having the right systems in place will give you peace of mind.

IT Support Florida Services

Reduced Risk
HIPAA Approach
Security Audit
Managed Firewall and Network
Secure Wi-Fi


“It Support Miami is currently our Information Technology Managed Services Provider. We have been doing business with IT Support Miami since 2002 and rely heavily on their expertise in leading the technology for our company.

Over the last 15 years, our company’s use of technology has increased tremendously and IT Support Miami designed, procured, implemented and maintains all our systems.
Our network technology includes a secure Wide Area Network (WAN) I Virtual Private Network (VPN) between our offices and construction site trailers. The network is crucial for day to day business since it provides our VoIP telephone services and remote access to our ERP system.

Recently, IT Support Miami, consolidated 8 physically servers down to 3 and 4 virtual server Microsoft Exchange 2013 for email. Management of technology includes user management (50+ users), Remote Desk Services, Email, Antivirus, PC and MAC, mobile devices and telephones. Our projects budgeted for early 2014 include server consolidation using Hyper-V I Veeam and Sage ERP upgrade. IT Support Miami has experienced staff with the competent skill set. We really appreciate the ability to
access their techs seven days a week.

I had the opportunity to work with JP Roatta, CEO at IT Support Miami, while at Brown and Caldwell a national Environmental Engineering Consulting firm. At the time, Brown and Caldwell was contracted as Miami-Dade County Solid Waste Environmental Engineer. JP Roatta was responsible for a $500K IT project to replace the Scale software systems. I recommend IT Support Miami to any organization looking for managed IT services.”

Neal S. Pocquette, Overholt Construction Corporation
“Over the last 15 years, IT Support Miami has provided technology services to SCS-ES Consultants. Their work includes support of servers, network, workstations (PC and MAC), and VoIP telephones I system. IT Support Miami provided the technology leadership and guidance as my business grew from just a few employees to over 25. I worked with JP Roatta on several local government projects including Miami-Dade County Solid Waste Scale Management Software project while at Brown and Caldwell. He worked closely with the Solid Waste Department IT as the Project Manager. His extensive “hands on” experience and many years of “Big 5″ consulting led to the success of the project. I highly recommend JP Roatta and IT Support Miami to any organization that is looking for professional IT services.”


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