Act Now Save Net Neutrality

By December 14th the Federal Communications Commission (FCC) will be voting on whether to reverse Net Neutrality rules. These rules protect small businesses and the right for all Americans to free speech. We’re all affected, so we hope you’ll join us in our battle for a free and open Internet, and make your voice heard [...]

By | November 30th, 2017|Managed IT Services, Network, Security, telecom|0 Comments

IT Support Software Showcase – Autotask

If you have worked with us at IT Support Miami, you know that we create tickets for every issue. Our ticketing system of choice is Autotask. From big to small, your issue will be on a ticket in which your technician can log details and time. This allows us to have all of the information [...]

Network Protection – Integrating SonicWall DPI-SSL

The Internet is a realm on which people can share information and experience. This open forum creates an endless amount of knowledge and experience. However, it is also a place where computers can very easily be affected by malware including viruses, ransomware, worms, trojans, spyware, adware, and others. Webpage creators know how to get peoples’ [...]

By | June 22nd, 2017|Antivirus, Managed IT Security, Network, Security, Wi-Fi|0 Comments

Limited Space Using Hyper-V Virtual Server

Many of our clients use cloud-based virtual servers to store their important data. Using a virtual server allows for many users to access and make changes to the same data. Since the server exists on the cloud, it is not limited to the physical computer that is used to run it. Our clients use programs [...]

Point-to-Point Bridge And Micros POS Integration

An IT Support Miami client owns a hotel on the beachfront of Miami Beach. The hotel's restaurant wanted to convenience its guests by allowing them to order food on the beach. However, it would be costly for the hotel to have employees constantly running back and forth from the beach kiosk. Employees would have to [...]

By | June 3rd, 2017|Managed IT Services, Network, Security, telecom, Wi-Fi|0 Comments

Growing Businesses Using VoIP Systems

Expanding your office space can be an exciting yet frustrating time. Although it is generally positive that your business is growing, many problems arise during such a transition. In one case, an IT Support Miami client was expanding their office space. However, the telephone system that the client had in place did not support such [...]

Unable to Connect to Remote Office Desktop

An IT Support Miami client contacted us because he was unable to connect to his remote office desktop using his home computer. This came as a surprise to the client and our technicians because he connected remotely daily using that same computer. This meant that there were several possible problems with his computer. Checking Connections [...]

Sharing Network Access Between Businesses Using VLANs

In high density office buildings, small businesses often have to share office space and sometimes resources. In one case, a company had excess office space and rented it out to another company. The new tenants suggested that they both use the same existing printer. This necessitated both businesses having access to the same network. Sharing [...]

By | May 31st, 2017|guide, Managed IT Services, Network, Security, Server, Wi-Fi|0 Comments

Network Reconstruction – The IT Support Miami Way

A company in South Florida had technical problems and asked their IT provider to recover their servers’ backup. The company’s network was unavailable. Its productivity was brought to a halt until the servers were up and running again. The IT provider did not manage to retrieve the backup for two full days and the backup [...]

Hoax Bomb Threat On Open Network Printers

Businesses across the globe have been receiving a bomb threat through their printers. Many police investigations have proven that they are false threats. The affected businesses have all had one thing in common - their printers had at least one port opened to the internet. This means that anyone who connected to those printers' IP addresses [...]

By | May 30th, 2017|Network, Security|0 Comments