Managed IT Services

Top 5 Reasons Why You Need Security Awareness Training In 2018

2017 was the most intensive IT security year on record - see our blog on "Top 10 IT Cyber Security 2017 Facts and Stats". To start 2018 with a simple, effective, IT security strategy is an excellent New Year's resolution and helps your business stay  in business. This list provides a high-level strategy you need [...]

Act Now Save Net Neutrality

By December 14th the Federal Communications Commission (FCC) will be voting on whether to reverse Net Neutrality rules. These rules protect small businesses and the right for all Americans to free speech. We’re all affected, so we hope you’ll join us in our battle for a free and open Internet, and make your voice heard [...]

By | November 30th, 2017|Managed IT Services, Network, Security, telecom|0 Comments

Root Security Flaw Apple High Sierra Mac

On Macs running the latest version of High Sierra — 10.13.1 (17B48) — it appears that anyone can log in just by putting “root” in the user name field. This is a huge, huge problem. Apple will fix it probably within hours, maybe. Do not leave your Mac unattended until this is resolved. The bug [...]

By | November 29th, 2017|Apple, Managed IT Security, Managed IT Services|0 Comments

KRACK Attack serious weaknesses in WPA2 Wi-Fi

Researcher Mathy Vanhoef, from Belgian university KU Leuven, released information on his hack, dubbing it KRACK, for Key Reinstallation Attack - https://www.krackattacks.com/ The weaknesses are in the Wi-Fi standard itself, and not in individual products or implementations. Therefore, any correct implementation of WPA2 is likely affected. To prevent the attack, users must update affected products as soon [...]

By | October 18th, 2017|Managed IT Services, Security, Wi-Fi|0 Comments

4 To-Dos After A Cyber Attack Event.

Has your entity just experienced a ransomware attack or other cyber-related security incident and you are wondering what to do now? Here are a few steps for a HIPAA covered entity or its business associate (the entity) to take in response to a cyber-related security incident.   In the event of a cyber-attack or similar [...]

By | October 9th, 2017|Managed IT Security, Managed IT Services|0 Comments

We Want Your Feedback! Review Our Work

Our Google business account boasts a 5 star review rating. Our problem is that we only have 3 reviews! We understand that our clients are busy people who are always working. They expect rapid responses and effective solutions from our highly trained team of technicians. We like to believe that we deliver to our customers’ [...]

IT Support Software Showcase – Autotask

If you have worked with us at IT Support Miami, you know that we create tickets for every issue. Our ticketing system of choice is Autotask. From big to small, your issue will be on a ticket in which your technician can log details and time. This allows us to have all of the information [...]

IT Support Software Showcase – ScreenConnect Client

Clients often need help with problems specific to their computers. Over the phone or email, it is very difficult for clients to quickly and accurately describe their issue. It can also be difficult for technicians to respond with easy to follow instructions using phone or email technology. The ScreenConnect client, and other applications like it, [...]

Limited Space Using Hyper-V Virtual Server

Many of our clients use cloud-based virtual servers to store their important data. Using a virtual server allows for many users to access and make changes to the same data. Since the server exists on the cloud, it is not limited to the physical computer that is used to run it. Our clients use programs [...]

IT Support Miami of Boca Raton Now Open for Business

IT Support Miami's staff prioritize their clients over everything. Working with our Fort Lauderdale clients has been a challenge. In emergency onsite cases, the distance has caused greater delays than necessary. So, in an effort to convenience our clients, we have opened a new office in Hallandale Beach. The address of our Fort Lauderdale office is 1000 [...]