Managed IT Security

Top 5 Reasons Why You Need Security Awareness Training In 2018

2017 was the most intensive IT security year on record - see our blog on "Top 10 IT Cyber Security 2017 Facts and Stats". To start 2018 with a simple, effective, IT security strategy is an excellent New Year's resolution and helps your business stay  in business. This list provides a high-level strategy you need [...]

Root Security Flaw Apple High Sierra Mac

On Macs running the latest version of High Sierra — 10.13.1 (17B48) — it appears that anyone can log in just by putting “root” in the user name field. This is a huge, huge problem. Apple will fix it probably within hours, maybe. Do not leave your Mac unattended until this is resolved. The bug [...]

By | November 29th, 2017|Apple, Managed IT Security, Managed IT Services|0 Comments

Does Your Business Need to be HIPAA Compliant?

The Health Insurance Portability and Accountability ACT (HIPAA) is designed to help protect American workers and their families with continued health insurance coverage and establish industry-wide guidelines to protect the confidential use of personal healthcare information. According to HIPAA, if you are belonging to the category of “covered entities” or “business associates,” and you handle [...]

By | November 22nd, 2017|Managed IT Security, Security|0 Comments

4 To-Dos After A Cyber Attack Event.

Has your entity just experienced a ransomware attack or other cyber-related security incident and you are wondering what to do now? Here are a few steps for a HIPAA covered entity or its business associate (the entity) to take in response to a cyber-related security incident.   In the event of a cyber-attack or similar [...]

By | October 9th, 2017|Managed IT Security, Managed IT Services|0 Comments

We Want Your Feedback! Review Our Work

Our Google business account boasts a 5 star review rating. Our problem is that we only have 3 reviews! We understand that our clients are busy people who are always working. They expect rapid responses and effective solutions from our highly trained team of technicians. We like to believe that we deliver to our customers’ [...]

IT Support Software Showcase – Autotask

If you have worked with us at IT Support Miami, you know that we create tickets for every issue. Our ticketing system of choice is Autotask. From big to small, your issue will be on a ticket in which your technician can log details and time. This allows us to have all of the information [...]

Network Protection – Integrating SonicWall DPI-SSL

The Internet is a realm on which people can share information and experience. This open forum creates an endless amount of knowledge and experience. However, it is also a place where computers can very easily be affected by malware including viruses, ransomware, worms, trojans, spyware, adware, and others. Webpage creators know how to get peoples’ [...]

By | June 22nd, 2017|Antivirus, Managed IT Security, Network, Security, Wi-Fi|0 Comments

IT Support Software Showcase – ScreenConnect Client

Clients often need help with problems specific to their computers. Over the phone or email, it is very difficult for clients to quickly and accurately describe their issue. It can also be difficult for technicians to respond with easy to follow instructions using phone or email technology. The ScreenConnect client, and other applications like it, [...]

IT Support Miami of Boca Raton Now Open for Business

IT Support Miami's staff prioritize their clients over everything. Working with our Fort Lauderdale clients has been a challenge. In emergency onsite cases, the distance has caused greater delays than necessary. So, in an effort to convenience our clients, we have opened a new office in Hallandale Beach. The address of our Fort Lauderdale office is 1000 [...]

Our Fort Lauderdale Office Extends Service Area

IT Support Miami's staff prioritize their clients over everything. Working with our Fort Lauderdale clients has been a challenge. In emergency onsite cases, the distance has caused greater delays than necessary. So, in an effort to convenience our clients, we have opened a new office in Hallandale Beach. The address of our Fort Lauderdale office is 1000 [...]