Managed Cloud Services

We Want Your Feedback! Review Our Work

Our Google business account boasts a 5 star review rating. Our problem is that we only have 3 reviews! We understand that our clients are busy people who are always working. They expect rapid responses and effective solutions from our highly trained team of technicians. We like to believe that we deliver to our customers’ [...]

IT Support Software Showcase – Autotask

If you have worked with us at IT Support Miami, you know that we create tickets for every issue. Our ticketing system of choice is Autotask. From big to small, your issue will be on a ticket in which your technician can log details and time. This allows us to have all of the information [...]

IT Support Software Showcase – ScreenConnect Client

Clients often need help with problems specific to their computers. Over the phone or email, it is very difficult for clients to quickly and accurately describe their issue. It can also be difficult for technicians to respond with easy to follow instructions using phone or email technology. The ScreenConnect client, and other applications like it, [...]

Limited Space Using Hyper-V Virtual Server

Many of our clients use cloud-based virtual servers to store their important data. Using a virtual server allows for many users to access and make changes to the same data. Since the server exists on the cloud, it is not limited to the physical computer that is used to run it. Our clients use programs [...]

IT Support Miami of Boca Raton Now Open for Business

IT Support Miami's staff prioritize their clients over everything. Working with our Fort Lauderdale clients has been a challenge. In emergency onsite cases, the distance has caused greater delays than necessary. So, in an effort to convenience our clients, we have opened a new office in Hallandale Beach. The address of our Fort Lauderdale office is 1000 [...]

Our Fort Lauderdale Office Extends Service Area

IT Support Miami's staff prioritize their clients over everything. Working with our Fort Lauderdale clients has been a challenge. In emergency onsite cases, the distance has caused greater delays than necessary. So, in an effort to convenience our clients, we have opened a new office in Hallandale Beach. The address of our Fort Lauderdale office is 1000 [...]

Network Reconstruction – The IT Support Miami Way

A company in South Florida had technical problems and asked their IT provider to recover their servers’ backup. The company’s network was unavailable. Its productivity was brought to a halt until the servers were up and running again. The IT provider did not manage to retrieve the backup for two full days and the backup [...]

VPP Setup – Managing Multiple Apple Devices

For an enterprise to run smoothly, it needs to keep all of its employees on the same page. Many corporations provide their employees Apple devices with which to perform necessary tasks. Managing which apps are present on each device can be difficult, especially when a new app needs to be downloaded to all of them. [...]

Performing Efficient International Server Migration

Client Request At IT Support Miami, we cater to all manner of request for our many clients. We provide efficient solutions to their problems. We handle any requests from installing individual computer software to large-scale international server migration. Recently, a client requested that we transfer the data from their physical server in a data center [...]

Sumo Logic Monitoring Software Review

Top 5 Monitoring Software Packages for the Enterprise Sumo Logic Sumo Logic offers a very diverse product that monitors your servers, AWS instances, and security. Pros: The user interface is easy to navigate and isolating data to a server is simple. Sumo Logic does offer autocomplete but does take some getting use too.  The insert [...]