Recently at IT Support Miami, one of our clients called in with an issue present on several of their computers. The client’s computers all had a significant amount of storage space suddenly occupied. These were 500+ GB hard drives that normally only held about 100 GB of data. Now the hard drives were almost completely [...]
Our Google business account boasts a 5 star review rating. Our problem is that we only have 3 reviews! We understand that our clients are busy people who are always working. They expect rapid responses and effective solutions from our highly trained team of technicians. We like to believe that we deliver to our customers’ [...]
Finding trustworthy software download links can often be tricky. Although you know that the software that you want to download is legitimate, finding the correct software distribution site and link can be very dangerous. Ninite is a genuine software distribution website that we at IT Support Miami often use to download software on our clients’ [...]
Clients often need help with problems specific to their computers. Over the phone or email, it is very difficult for clients to quickly and accurately describe their issue. It can also be difficult for technicians to respond with easy to follow instructions using phone or email technology. The ScreenConnect client, and other applications like it, [...]
In the past few years, the word "ransomware" has been seen and used more and more. It is a word that has fueled fear campaigns advertising antivirus software, but most people don't know what it means. All they know is that it is a danger for their computers and the information on them. What [...]
Many of our clients use cloud-based virtual servers to store their important data. Using a virtual server allows for many users to access and make changes to the same data. Since the server exists on the cloud, it is not limited to the physical computer that is used to run it. Our clients use programs [...]
IT Support Miami's staff prioritize their clients over everything. Working with our Fort Lauderdale clients has been a challenge. In emergency onsite cases, the distance has caused greater delays than necessary. So, in an effort to convenience our clients, we have opened a new office in Hallandale Beach. The address of our Fort Lauderdale office is 1000 [...]
IT Support Miami's staff prioritize their clients over everything. Working with our Fort Lauderdale clients has been a challenge. In emergency onsite cases, the distance has caused greater delays than necessary. So, in an effort to convenience our clients, we have opened a new office in Hallandale Beach. The address of our Fort Lauderdale office is 1000 [...]
An IT Support Miami client contacted us because he was unable to connect to his remote office desktop using his home computer. This came as a surprise to the client and our technicians because he connected remotely daily using that same computer. This meant that there were several possible problems with his computer. Checking Connections [...]
A company in South Florida had technical problems and asked their IT provider to recover their servers’ backup. The company’s network was unavailable. Its productivity was brought to a halt until the servers were up and running again. The IT provider did not manage to retrieve the backup for two full days and the backup [...]
